“Defect elimination” has become a hot topic in the reliability world. But what exactly does it mean? Defect elimination is a bottom-up approach that uses small teams tackling small projects with broad participation. With that stronger involvement comes a greater understanding and buy-in to the reliability improvement effort. In this webinar, expert Michelle Ledet Henley discusses how a defect elimination program can enhance traditional maintenance programs by bringing you enthusiastic front-line participation and eliminate work from the bottom up.
Michelle Ledet Henley, President, TMG Frontline Solutions
Michelle Ledet Henley is President of TMG Frontline Solutions, where she has spent the past 25 years helping organizations navigate organizational change using a game-based simulation. Her enthusiastic facilitation style, along with an innovative workshop design, brings even the most skeptical workers energetically onboard with their site’s reliability improvement efforts. Henley is the co-author of the book Level 5 – Leadership at Work, the sequel to the popular Don’t Just Fix It, Improve It, and is a thought leader on the emerging and often misunderstood topic of defect elimination.
Original session held on March 3, 2021