Root Cause Analysis

What is the most effective method?

Does your company perform Root Cause Analysis (RCA) or just failure analysis? What distinguishes these tools and when are they appropriate? Does your company have a written policy or procedure? Are these performed routinely after an incident or notable failure? Listen to one company’s process, challenges and successes in initiating an RCA program.

Lee McClish – Director, Maintenance and Reliability for NTT GDC Americas

Lee is currently the Director, Maintenance and Reliability for NTT GDC Americas, a global telecommunications and data center company. His previous positions were held with BASF, Graphic Packaging and Packaging Corporation of America as a Reliability Engineer, Maintenance Engineer, RCM Manager and Production Manager. He also served in the US Navy as a Submarine Officer. He holds a BSME, MBA, CMRP, CRL, CPMM. He is the author of a recent book “Maintenance Leadership 101” published through Reliability Web and available on Amazon.

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Original session held on June 12, 2024

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